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为配合上海新型冠状病毒疫情防控工作，汉莎航空位于上海的大中华区客户服务中心于 4 月 1 日至 4 月 5 日暂停服务。
在此期间，普通话和粤语服务都会暂停。如果您愿意用英语交流，您仍旧可以拨打 4008 868 868（09:00-17:00，周一至周五，节假日除外）与我们联系，我们的全球英语服务中心的同事将很乐意为您提供支持。
感谢您的理解与配合！
Due to epidemic prevention and control measures by the government, Lufthansa customer service center Greater China in Shanghai is temporarily unavailable for your service from 1st April to 5th April.
Mandarin and Cantonese services is temporarily unavailable during this period. However, you can still reach us via 4008 868 868 (09:00-17:00, Mon-Fri, weekends and holidays excluded) should you willing to communicate in English, our colleagues from the global English service center will be happy to support you.
Thank you for your understanding.
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